Data controller

The data controller is STEFAN NOVAKOVIĆ PREDUZETNIK UPRAVLJANJE RAČUNARSKOM OPREMOM ITSERVICE ČAČAK, tax ID 114890518, registration number 67932439, registered at Ljubićska 32, 32103 Cacak, Serbia. The privacy contact address is info@itservice.rs.

Contact and assessment requests

When you submit a contact form or IT assessment request, we store the information you provide: name, email, company, phone, topic and message. We use this information only to respond, arrange a conversation and keep a record of business communication.

Analytics and logs

The website does not use advertising tracking cookies. Basic technical access data may be processed for security, reliable operation and the detection of technical issues.

We count phone and email clicks and inquiries saved through the form to measure business inquiries. These counters contain only the day, event type, language and page category, with no form content, IP address, visitor identifier or full URL. We do not set additional cookies for these counters. We retain aggregate counters for up to 90 days; click counting respects enabled Do Not Track and Global Privacy Control signals. A click does not prove a completed call or a sent email.

Cookies

The website uses a functional itservice_locale cookie when you change language. It remembers your preferred language version and is not used for advertising tracking.

Data sharing

We do not sell data or use it for advertising. Data is shared only with authorized technical providers when necessary for website operation, security and business communication.

Retention and protection

We retain business inquiry data only as long as required to respond, continue business communication, deliver an agreed service and meet legal obligations. Access is limited to people and technical providers who need the information for the stated purpose.

Your rights

You may request information about the data we process, access, correction or deletion when there is no other justified basis for continued retention. Send requests to info@itservice.rs; we may request identity verification to protect the data involved.

Privacy contact

To request correction, deletion or information about your data, contact info@itservice.rs.