About

An accountable IT partner for systems your business depends on every day.

IT Service supports companies that need stable servers, controlled networks, reliable email, tested backup and clear ownership when a problem appears.

Who we are

An external IT team that understands the environment before changing it.

We operate from Cacak, provide remote and on-site support in Serbia, and deliver migrations and clearly scoped infrastructure projects for international clients.

Operational ownership

We are not only an equipment supplier or a repair service waiting for the next failure.

We take defined responsibility for servers, networks, firewalls, VPN, user accounts, business email, DNS, backup and monitoring.

Before significant changes, we record the current state, dependencies and risks. After the intervention, the client receives documentation, status and next steps that owners and management can understand.

Working standard

One clear point of ownership for the agreed system scope.
Documentation of access, devices, services and critical dependencies.
Changes with a plan, verification and a rollback path.
Backup is judged by recoverability, not only by a successful job status.
Risks are translated into priorities, timelines and understandable business decisions.

How cooperation works

Assessment, implementation and control stay connected.

The goal is not more tools or a more complicated environment. The goal is fewer outages, better data protection and a system whose condition can be verified.

01 Assessment

We map critical services, access, equipment, risks and the issues with the greatest operational impact.

02 Implementation

Interventions are ordered by risk and business impact, with clear scope and post-change verification.

03 Control

Monitoring, backup checks, documentation and periodic status keep the environment from returning to disorder.

Responsible person

IT Service is led by Stefan Novakovic.

Stefan works directly on server administration, MikroTik and business networks, site-to-site VPN, email systems, DNS, backup and day-to-day user support.

Practical experience is presented through case studies, using approved client names or anonymization when confidentiality matters.

Registered business

A verifiable business identity.

Business name: Stefan Novaković PR ITService Čačak
Tax ID: 114890518
Registration number: 67932439
Activity code: 6203
Registered office: Ljubićska 32, 32103 Cacak, Serbia

Next step

Start with the environment you have today.

In 45 minutes, we can identify the biggest risks and suggest a realistic order of work.

Request an IT assessment