Managed IT services
We maintain your agreed servers, virtualization, networks, infrastructure accounts and backup systems. The contract defines coverage, responsibilities and support arrangements.
Managed IT Servers Networks Backup Security
IT infrastructure under control
System and network administration for businesses.
Windows/Linux servers, Proxmox VE, MikroTik networks, firewall/VPN and backup under an agreed scope of responsibility. Managed and co-managed IT services throughout Serbia, with remote administration and projects for international clients by agreement.
PROACTIVEmonitoring approach
3-2-1backup approach
MFAsecurity baseline
DNSemail hygiene
Engagement models
Managed infrastructure or additional support for your IT team.
As a managed service provider (MSP), we provide ongoing IT maintenance and administration with clearly agreed responsibilities.
Co-managed IT services
Your internal IT team keeps its role. We take responsibility for agreed areas of administration, support or infrastructure work.
Infrastructure projects
Server and network deployments, migrations, site connectivity and security improvements, with a separate scope and delivery schedule.
Larger and multi-site environments
Infrastructure management under a tailored contract.
For complex environments, multiple sites or work alongside an internal IT team, we agree a specific scope, capacity, responsibilities and response arrangements. Standard package starting prices do not cover an entire enterprise environment.
We serve businesses throughout Serbia. Remote support and on-site work are arranged according to location, requirements and schedule; coverage and response times are defined in the proposal. International work is scoped for remote administration and projects.
Request a managed IT proposal Focus 01 Fewer outages
Monitoring, documentation and prevention before firefighting.
Focus 02 Safer email
SPF, DKIM, DMARC, domains and phishing abuse protection.
Focus 03 Tested backup
Backup is not a strategy until restore has been verified.
Focus 04 One team
Servers, networks, security and infrastructure access under one responsibility.
IT support for companies
Companies call us when IT has to work today, not after the next outage.
Serbia is the primary service market. International inquiries are welcome when the work can be handled remotely, as a migration, or as a clearly scoped infrastructure project.
Serbia IT support for companies
Servers, networks, email, backup, cloud and security under one operational responsibility.
networks MikroTik, Wi-Fi, firewall and VPNStable local networks, safer access and fewer business interruptions.
email Google Workspace, domains and DNSSPF, DKIM, DMARC and email migrations without losing important messages.
Visiting from outside Serbia? Send an inquiry with the location, scope and urgency, and we will confirm the remote scope, access requirements and working hours. On-site work in Serbia is agreed separately; international physical work requires your local contact.
IT lab
Try the IT Risk Radar before an assessment.
A short interactive tool shows whether the bigger risk is in backup, network, email, security, servers or monitoring. It is a useful first signal before a proper technical assessment.
Services
Infrastructure, security and support as one system.
We do not sell disconnected IT interventions. We build a system where assets, risks, priorities and ownership are visible.
Service 01
Managed IT — system and network administration
Contracted server, virtualization, network, access and backup administration, with monitoring and documentation.
Service 02Servers and virtualization
Windows/Linux server and Proxmox VE administration, migration planning, backup review and recovery checks.
Service 03Networks, Wi-Fi, firewall and VPN
Business network administration: MikroTik routing, VLAN segmentation, firewall policy, WireGuard VPN and Wi-Fi.
Service 04Domains, DNS and business email
Domain management, DNS hygiene, email servers and deliverability protection with SPF, DKIM and DMARC.
Service 05Backup and disaster recovery
Backup strategy, offsite copies, restore tests and recovery planning after incidents.
Service 06Cybersecurity and hardening
Practical protection against phishing, ransomware, weak passwords and poor configuration.
Service 07Monitoring and maintenance
Proactive monitoring of servers, networks, backup jobs and critical services before users report failure.
Service 08Business applications and databases
Administration of application servers, databases, access rights and coordination with business software vendors.
Operating philosophy
Stability first. Then security. Then optimization.
Companies do not suffer because they lack another tool. They suffer because nobody owns the whole picture: servers, networks, email, backup, access and risk.
Operating model
IT that can be tracked, measured and explained.
- Asset inventory and dependency map before large changes.
- Priorities split into urgent, quarterly and planned work.
- Backup and security are verified, not assumed.
- Management receives clear status, not technical noise.
Who it is for
For companies where IT must keep working as the business grows.
Clinics, accounting firms, logistics, offices, production, retail and professional services: environments where outages, weak email or untested backup quickly become business risk.
Specialist remote projects
Proxmox VE administration and migration · MikroTik and WireGuard consulting · Backup and recovery review
Infrastructure service scope
Our focus is B2B system and network administration: servers, virtualization, network equipment, firewall/VPN, backup and related business services. Desktop computer and printer repair is outside this offer.
Covered systems, access, working hours, validation and responsibilities are agreed in the proposal. International projects use remote delivery, with your local contact handling any physical intervention.
First step
Agree the right scope for your business IT.
Send your locations, user count, key systems and required support coverage for a tailored managed IT proposal.