Criteria before choosing
The best question is not what is more popular, but how the company works. Are documents mostly Word/Excel, do people work in the browser, is there Active Directory and how much do shared mailboxes matter.
Once this is clear, the decision becomes much easier.
- Document and collaboration type
- Windows domain or cloud-only work
- Mobile devices
- Shared mailboxes and groups
- Security rules and MFA
When Google Workspace makes sense
Google Workspace is often a good choice for companies that want simple email, Drive, document sharing and browser-based work. Administration is fast, users are easy to onboard and document collaboration is natural.
It is especially practical when the company does not have complex Windows infrastructure and values speed and simplicity.
When Microsoft 365 has the advantage
Microsoft 365 has an advantage when a company heavily uses Excel, Word, Outlook, Teams, SharePoint or Windows devices. It also fits better when policy controls and Microsoft ecosystem integration matter.
For companies already dependent on Office files, moving to Microsoft 365 usually creates less friction.
What must not be skipped
Regardless of the choice, MFA, recovery accounts, admin roles, DNS authentication, file sharing and backup strategy must be configured. Cloud email is not automatically complete security.
The right decision is a combination of platform, configuration and maintenance model.